Jun
09

Ill Effects of the Cingular / ATT Wireless Merger

Posted by Carson       Trackback

Already the Cingular / ATT Wireless merger has proven to be harmful to consumers. While Cingular has been advertising their “great new 5-bar” wireless network, they have silently removed many consumer-friendly options from their lineup.

For example, they no longer offer the option of a 1 year contract for new service. They are forcing a 2 year contract for new customers, and depending on where you live, you either get a $240 pro-rated cancellation fee or a flat $150 cancellation fee. That flat fee means that if you cancel on day 364 of your 1 year contract, you have to pay them $150. That is pure, 100%, unadulterated JUNK.

Also, they employ some pretty slimy marketing tactics. They advertise unlimited nights and weekends on all plans $49.99 and above. Sounds like a good deal…I’ll take the $49.99 plan please. Oh, you don’t have a $49.99 plan? Just the $39.99 or the $59.99? Sounds to me like the real truth is unlimited nights and weekends on all plans $59.99 and up….but that doesn’t sound like as sweet of a deal, does it?
Cingular Sneaky Marketing

Also, soon after the merger, Cingular promptly removed the $19.99 and $29.99 plan from their offerings, so now there is no low-cost option other than prepaid, which has horribly expensive per-minute rates.

Overall, the only benefit consumers have seen as a result of the merger is slightly better coverage in some areas. As with most mergers, the pockets of the “higher-ups” have been nicely lined with fresh benjamins while the consumers get the shaft. Neat-O!

1 Comment

  • CheapBastard Said:

    Yeah they are slimbiatches to max. Their site is hoopty always goes down and their customer service licks Bawls. You only have the POWER when your contract is up. You can then pinch them for free or discounted phones. If you’ve had service with them for a while you can threaten to switch carriers and then proceed to drop the terms of the next contract to a 1 year. But, its all relative the price of of a new phone. Whether you buy a phone retail and pay cash up front, or switch to that newest higher priced plan to get the latest and greatest phone, you’re still forking over the same amount of cash….in the end you’re screwed like Thrawn’s mo….nevermind…you’re just screwed.

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