Accessing the Virtual KVM on a DRAC5-Equipped Dell Server with IE7

Posted by Carson       Trackback

I’ve talked before about Dell’s remote access card, DRAC5 in a previous post.  Although a great tool, sometimes just accessing certain features is a pain.  Surprisingly, current DRAC5 cards don’t have very good support for IE7 or Firefox, which comprise the lion’s share of browsers out there.

Although I haven’t found a good fix for Firefox browsers, there are some settings that can be configured to allow IE7 to properly install the IP KVM and Virtual Media pluginss of the DRAC5 card.

Here are the steps needed to fix IE7:

1. From the “Tools” menu, select “Internet Options

2. Go to the “Security” tab and highlight “Intenet” and select “Custom Level”

3. Scroll to “ActiveX control and plug-ins”, and set the sub-setting “Automatic prompting for ActiveX controls” to “Enable”

4. Click “OK” a couple of times to save settings and then try to access the DRAC5 KVM plugin again – it should properly install now.

If you don’t have the above settings, when you try to install the DRAC5 IP KVM activex plugin, IE7 will boot you back to the DRAC5 login page.  It will continue to do that until the above settings are in place.  Why Dell has not updated the plugins yet is beyond me, but with the above settings, you can get around the problem.


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